Sydney, 9 June 2015 – Thanks to reviews written by guests who have actually stayed in the properties, Hotels.com® has introduced a new program to recognise hotels that have achieved excellent to outstanding guest review ratings from customers around the world.
In the first phase of the program, Hotels.com has identified more than 6,400 boutique properties in 117 countries that have achieved an average guest review rating of 4.5 or higher* (out of 5). To determine the initial recipients, Hotels.com analysed its database of more than 15 million Genuine Guest Reviews, which are verified upon the completion of each guest’s stay.
“Our accommodation partners are invaluable assets to Hotels.com and we’re committed to recognising their hard work and dedication to provide guests with the best possible experience,” said Abhiram Chowdhry, Vice President and Managing Director, Asia-Pacific, Hotels.com. “This program is also a testament to our customers who’ve contributed to the more than 15 million guest reviews that determined these top-performing properties.”
Australia garnered 133 awards with Sydney, Melbourne and Cairns tying for first with each destination securing ten awards. The USA received the most awards globally with 1,005, while the UK (730), Italy (701) and Canada (351) filled out the top four.
A selection of top Australian hotels as voted by Hotels.com customers
|Beachfront Apartments on Trinity Beach||Cairns, QLD||4.9|
|Pullman Quay Grand Sydney Harbour||Sydney, NSW||4.8|
|Sea Change Beachfront Apartments||Cairns, QLD||4.8|
|The Langham Melbourne||Melbourne, VIC||4.7|
|QT Sydney||Sydney, NSW||4.7|
|Crown Towers||Melbourne, VIC||4.7|
|Peppers Broadbeach||Gold Coast, QLD||4.6|
|The Playford Adelaide, A Member Of The Mgallery Collection||Adelaide, SA||4.6|
|Fraser Suites||Perth, WA||4.6|
|Hilton Melbourne South Wharf||Melbourne, VIC||4.6|
* To receive an award, properties must have received an average customer review score of 4.5 or higher, based on a minimum of 50 reviews as of January 31, 2015.