Результаты глобального исследования, проведенного Hotels.com среди представителей отелей по всему миру, подтверждают то, что Россия занимает пятое место в мире по затратам на путешествия
Global study of hoteliers underlines Russia’s status as the world’s fifth biggest travel market
Hotels.com today reveals that Taiwan is the destination offering the greatest value for bargain hunters this Christmas, as it tops the list of destinations where consumers can get the best value for money for their gifts.
The Hotels.com Christmas Shopping Basket looks at the price of 13 of the most popular – globally available – presents across 29 countries, to produce a consumer spending index, with potential gifts ranging from iPads to Barbie’s Dreamhouse.
Taiwan was found, on average, to be the best value destination for Christmas shopping with a combined shopping basket of £917.98, followed by Japan (£1,291.11) and Argentina (£1,296.08) in second and third place.
Brazil was the country with the most expensive shopping basket at £2,987.61, over £1,000 more than the global average of £1,831.14.
The Hotels.com Christmas Shopping Basket consists of:
- iPad Air
- iPad with retina display
- Ladies real leather gloves
- Jean Paul Gaultier ‘Le Male’ Eau de Toilette 75ml
- Calvin Klein socks
- iPhone 5S
- Chloe by Chloe Perfume 75ml
- Spiderman lunch box
- Susan Boyle Home for Christmas album
- Barbie Dreamhouse
- How I Met Your Mother season 7
- Levis 501s (men’s straight leg jeans)
- Harry Potter box set (all books)
Alison Couper of the Hotels.com brand said, “Christmas shopping always seems to be more alluring when done abroad and what’s better than combining gift buying with a holiday! Our shopping basket is a great way for consumers to find the best places to pick up Christmas bargains.”
The total costs per country for the entirety of the Hotels.com Christmas shopping basket:
Average price of basket (£)
* Gift prices calculated as the average cost from three local retailers in each country, then converted to GBP – apart from items with one global figure (iPad and iPad with retina display). Exchange rates correct as of 11/11/13 13:00pm via http://www.xe.com/currencyconverter/
- 1 USD = 0.626 GBP
Global travellers vote London taxis as top cabbies in the world
London taxis have been voted the best taxis in the world for the sixth year in a row, according to the annual global taxi survey from Hotels.com. London secured 22% of the votes, a clear runaway winner followed by New York with 10% and Tokyo with 9% in second and third place.
London’s iconic black cabs won nearly a quarter of the vote in the survey*, which also saw Berlin reclaim it’s position in the top five list, in fourth place with 5% and Madrid, Mexico City and Amsterdam in joint fifth with 4%.
The world’s best taxis:
% of votes
Of the 30 countries surveyed, London topped the list across five of the seven categories, including cleanliness (23%), knowledge of the area (27%) and quality of driving (30%). While London cabs were also voted top for friendliness (23%) it was this category that was deemed the least important to travellers, meaning London’s friendly cabbies could be seen to put some punters off. Almost a quarter of respondents (23%) voted safety their number one priority when travelling by taxi, which London’s cabs also ranked highest on.
New York and Bangkok taxis came joint first in terms of value for money (20%); interestingly the latter didn’t quite make the overall top five this year. New York’s recognizable yellow taxis grabbed the top spot when it came to availability (23%).
Categories ranked in order of preference:
% of votes
Knowledge of Area
Quality of Driving
The global Hotels.com taxi survey also revealed the world’s more obscure objects that travellers have admitted to leaving behind, which included:
- A wig and a bird in a cage left behind in a US cab
- A prosthetic leg and an ex-boyfriend in Australia
- A trombone in Finland
- Dentures in Germany
Globally the survey found that people tend to text or email whilst in cab (19%), while sleeping was the second most popular activity (15%), followed by eating (10%) and kissing (9%). When asked which nation was the most amorous in the back of a cab Brits came out with 14% admitting to displaying passionate behaviour – 10% higher than the global average of 4%.
Other global findings include:
- Over half of us (53%) would choose a taxi as our desired mode of transport from airport to hotel.
- While the majority of people would round up to the nearest amount when tipping (38%), taxi passengers tend to choose to not tip over tipping more than 10% for the journey.
- The most important feature in a taxi is WiFi (14%) beating both the radio and music.
- The biggest pet hate for UK travellers is when taxi drivers take a longer route to the destination.
Alison Couper, Senior Director of Communications of the Hotels.com brand said, “Six years running and London cabs are still leading the pack when it comes to travel – it’s great to see! Our iconic black Hackney Carriages and their well informed cabbies can pride themselves on being globally recognised for their expert knowledge and quality of driving, maybe next year we can top the list for all categories!”
Steve McNamara, General Secretary of the LTDA, said: “Once again, the expertise, professionalism and in depth knowledge of our great city has seen London’s taxi drivers voted as the best in the world. Clearly, their friendliness, dedication and pride in the trade, helps visitors not only get to their destination quickly and safely, but enhances the whole experience of a visit to London.”
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London, October 2013 – Hotel bookings via mobile have shot up across the south as people are left stranded and in need of a place to stay as a result of St Jude’s Storm. Coastal bookings have seen the most dramatic increase with bookings made via Hotels.com’s mobile app in Dover up by a whopping 117% and in Newquay by 78%.
Half term-holiday travellers and October holiday makers may have also contributed to the hotel bookings spike, as Hotels.com has seen a 46% spike at both Gatwick and Heathrow airports following flight cancellations. The capital has not escaped the storm fall out either –bookings in London have jumped by 43%.
Alison Couper of the Hotels.com brand states: “During extreme weather conditions such as this, the important thing is to find somewhere quickly and safely to stay while the storm takes hold. Mobile has changed the way we travel and being constantly connected means that people can quickly and easily get themselves out of trouble when stranded.”
Mobile booking spikes *
- Dover – 117%
- Exeter – 83%
- Newquay – 78%
- Gatwick airport – 46%
- Heathrow airport – 46%
- London – 43%
*Source: Searches made through Hotels.com mobile app. Data: 28th October 2012 vs 27th October 2013.
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Hotel prices increase by two per cent through first half of 2013, now approaching the same level as before the financial crisis, according to the latest Hotels.com Hotel Price Index
London, 10th September, 2013: The average price of a hotel room around the world rose by two per cent during the first six months of 2013 compared with the same period the previous year, according to the latest Hotels.com Hotel Price Index (HPI). The rise, although relatively small, maintained a trend of slowly increasing rates seen since the start of 2010, with average prices now close to their 2006 levels, before the global financial crisis began.
Set at 100 in 2004, the HPI tracks real prices that hotel guests actually paid for their accommodation around the world. The Index for the first six months of 2013 stands at 111, eight points lower than its peak in the same period of 2007 and just eleven points higher than at its launch.
Latin America registered its strongest result for more than two years with a seven per cent increase in hotel prices. Helped by the strengthening US economy, North America and the Caribbean outperformed the global average with increases of three per cent and five per cent respectively.
In the Pacific, the slump in the Australian mineral resources industry led to a fall in the number of business travellers in Western Australia particularly and weaker hotel price growth of one per cent. With the Eurozone only just officially out of recession, hotel prices in Europe and the Middle East remained sluggish, also recording a one per cent gain.
David Roche, President Hotels.com, said: “There is no doubt that European hotel prices have been some of the most badly affected since the economic fallout in 2008/2009. The fact that the Eurozone recorded growth for the first two quarters of 2013 is evidence that the economic crisis is easing, although not yet completely over. Many of the destinations worst hit by the downturn have seen hotel prices stabilise, with some experiencing healthy rises.”
Asia was the only region to see a fall in prices by two per cent in the first half of 2013. Individual cities in the region performed well but the depreciation in value of the Yen and the Rupee, coupled with a fall in the number of inbound visitors to China contributed to this result. However, outbound travel from China has not yet been impacted by slowdown in the country’s economy and continued to boom.
“Another phenomenon impacting global hotel prices is the huge and rapid rise in number of Chinese international travellers,” said David Roche. “China has officially become the world’s largest outbound tourism market with an estimated 83 million overseas trips made by Chinese citizens, according to the China Tourism Academy 2013 report. The UN World Tourism Organization also announced that Chinese travellers spent US$102 billion on international tourism in 2012, 40% more than in 2011, overtaking the more established tourism markets of Germany and the USA. International travel remains an aspiration for many, especially younger travellers with the disposable income to travel abroad.”
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For more information and a full complimentary copy of the report, please contact:
+44 (0)20 7019 2428
30% of Brits say they would prefer to holiday with Nicole Scherzinger than any other X Factor judge – including Simon Cowell
Hotels.com today reveals that almost a third of Brits (30%) would choose to holiday with the ‘Schamazing’ Nicole Scherzinger out of all the X Factor judges. Scherzinger tops the list of personalities from the show Brits would most like to holiday with; beating the other panelists and former judge and show creator, Simon Cowell.
When it comes to X Factor judges the former Pussycat Doll is clearly the more popular, beating returning judge Sharon Osbourne who secured 12% of the public vote. Gary Barlow and Simon Cowell secured joint second place with almost a quarter of the vote each (24%). The Irish charm of Louis Walsh proved no match for his more glamorous colleagues, with “LuLu” placing last with just 6% of the vote.
Kate Hopcraft of the Hotels.com brand said, “It’s clear that as the 10th series approaches our minds are set on which judge we would like to set off to sea with. Perhaps the male population are hoping to fill Lewis Hamilton’s shoes on a holiday with Nicole, or we are hoping to be whisked away on the back of Simon’s jet ski! With the “Fifth Judge” to be revealed this week we could see a change in results depending on who (or what) is revealed as well.”
Most Popular X Factor Judges to Holiday With
Percentage of Brits
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Hotels.com today announces that the Hotels.com Mobile App is the first app from the hotel and travel sector to be compatible with Ford SYNCAppLink™, and will be available in Europe in early 2014.
The Hotels.com Mobile App enabled to work with Ford SYNC AppLink™- Ford’s hands-free, voice-controlled mobile connectivity technology – offers drivers a convenient and safe way to access the Hotels.com mobile app to search and book hotels when on the move.
Drivers will have access to the 220,000 bookable properties within the app, and the 20,000 last minute mobile exclusive deals. The voice recognition technology allows drivers to not only search hotels far away or nearby using vehicle GPS, but also to book on-the-go via the Hotels.com telephone reservations team.
Scott Booker, President, Hotels.com: “It’s been good working with Ford on the development of the Hotels.com app for Ford SYNC AppLink™. We’ve always prided ourselves on our ability to innovate and keep ahead with the latest tech advancements – specifically with our mobile apps. For this partnership, our developers were able to work with the team at Ford to create this great version of our app. The results have been great and we look forward to exploring future opportunities.”
The new Ford EcoSport SUV will be among the first Ford vehicles in Europe to offer Ford SYNC AppLink™ following a successful launch in North America, where more than one million Ford vehicles are already equipped with the system.
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Ease of visa application a top consideration for one in five Chinese travellers
Hotels.com’s CITM 2013 highlights big shift towards independent travel
China has overtaken Germany and the USA as the world’s biggest spenders on travel, with Chinese travellers spending US$102 billion on international travel in 2012, an increase of over 40% on 2011*.
The second annual Chinese International Travel Monitor released today by Hotels.com, the world’s leading hotel booking website, reveals significant insights into the changing behaviours of Chinese travellers and how the global hotel industry is adapting.
Surveying more than 3,000 Chinese international travelers and more than 1,500 hoteliers around the world, the Hotels.com report found 75 per cent of hoteliers globally say Chinese travellers now account for up to five per cent of their business and 45 per cent say they have experienced an increase in Chinese guests over last year, with the greatest increases coming in APAC (61 per cent). Hoteliers see China as a positive growth market over the next three years with one in 10 expecting to see an increase of more than 50 per cent and almost half (47 per cent) anticipating an 11-50 per cent rise.
According to the Hotels.com report the majority of overseas Chinese travel (96 per cent) has been for leisure purposes, while just over half (52 per cent) have also visited other countries for business or education.
In a growing trend, nearly two thirds (62 per cent) of Chinese travellers say they prefer to travel independently and not as part of a group. This development has been confirmed by the hoteliers surveyed, who say 70 per cent of Chinese guests now travel independently, compared with a much more even split in 2012.
Johan Svanstrom, Managing Director of Hotels.com Asia Pacific, said, “The 2013 Chinese International Travel Monitor (CITM) shows the move to independent travel identified in the CITM last year is now preferred by the majority of Chinese travellers. While in-roads have been made in this area, governments will have to take this into account when organising their visa application infrastructure and processes.
In addition, the CITM highlights areas for continued improvement for accommodation providers. The ability to accept Chinese payment methods is seen as the single most important offering from hotels and over a quarter (26 per cent) of Chinese travellers feel this is a key area for improvement.
Three quarters (75 per cent) of Chinese travellers say hoteliers need to improve the provision of translated items, such as welcome literature, websites, TV programmes and newspapers, while almost half (42 per cent) say that they would like more Mandarin speaking staff in hotels.
Highlighting a disconnect between the desires of Chinese travellers and provisions made by hoteliers, a quarter (25 per cent) of hoteliers say they offer cultural awareness training to staff but only one in ten (11 per cent) offer welcome materials in Mandarin. Additionally, globally, just over half (56 per cent) of hotels have invested less than $10,000** in developing programmes and products specifically catering to Chinese guests over the past 12 months.
When it comes to researching and booking travel, personal recommendation plays an increasingly vital role, with almost a third (30 per cent) of Chinese travellers saying they rely on advice from family and friends, followed by online travel booking and review sites.
More than a quarter of Chinese travellers (27 per cent) use social media to help them make decisions on holiday destinations, with this figure rising to 33 per cent among younger travellers under 35.
“These insights highlight the need for hoteliers to adapt their marketing strategies, with a particular focus on online and social media channels, to attract Chinese travellers. While the CITM shows hoteliers are making positive steps towards catering to an increasingly mobile and savvy Chinese travel market, it also shows the need for the global hotel industry to adapt facilities and services to more extensively cater to the world’s largest market of travellers.
“In addition, programmes being implemented by many governments and tourism authorities to attract and facilitate for Chinese travellers are a positive step in the right direction, but the pace of growth in the volume of Chinese travellers appears to be outstripping the pace of change in the hotel industry,” Svanstrom concluded.
*United Nations World Travel Organisation World Tourism Barometer, April 2013, retrieved 16 July 2013, http://mkt.unwto.org/en/barometer
** When asked ‘How much money (in US$) has your property invested in programmes or products catering specifically to the Chinese guest over the past 12 months’, 56 per cent answered under $10,000 had been invested.
About the research
The Hotels.com Chinese International Travel Monitor (CITM) collects data directly from both Chinese international travellers and international hoteliers.
The traveller’s survey was commissioned in May 2013 through TNS amongst a representative sample of 3,000 Chinese residents in mainland China who had paid for accommodation on an international trip at least once in the past five years. The questionnaire covered topics including but not limited to travel behaviour, booking methods and preferences for accommodation.
Hotels.com carried out a global survey of more than 1,500 Hotels.com hotel partners during May/June 2013. Responses were received from Argentina, Australia, Brazil, Canada, Colombia, Denmark, Finland, France, Germany, Hong Kong, India, Ireland, Italy, Japan, Mexico, Netherlands, New Zealand, Norway, Russia, Singapore, Spain, Sweden, Switzerland, Taiwan, Thailand, the UK and the USA.